This Privacy Policy discloses the privacy practices for the House of ilm website (collectively, the "Website" is located at www.houseofilm.com).

The following statement explains what personal information we may obtain from you (the "User" or the "End User") and how we use that personal information. By registering as a user of any services provided by House of ilm through the House of ilm Online Store website and by using the website in general, you are in agreement with these terms.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, LEAVE THIS PAGE AND DO NOT ACCESS THE WEBSITE.

 

WHAT PERSONAL INFORMATION DO WE GATHER FROM CUSTOMERS?

When you register for and use this site, the following types of personal information are gathered:

Information Provided by the Customer:

• We receive and store any information that the customer enters on our Web Site or provides us in any other way. Such information may be procured, among other ways, when you register for an account, purchase a product or service from us, make a post on a discussion forum, request for information about our services, take part in a survey, enter a contest or sweepstake sponsored by us, submit a review, send us feedback, submit an affiliate agreement, send information or a product to another person, apply for a job vacancy, post a video or sign up for special offers from third parties through the Web Site.

• Subject to the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If the mandatory information for a particular activity is not provided upon request, you will not be permitted to engage in that activity.

 Automatically Obtained Information:

• Our Website and/or our authorized Third Party Service Providers and Advertisers automatically collect certain information regarding Website users whenever you interact with us, through the use of electronic tools, such as Cookies. Some examples of such information collected are, the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the Website from which you linked directly to the Website, the operating system you are using, the sections of the Web Site you visit, the Website pages accessed and information viewed, and the materials you post to or download from the Website.

 E-mail Communications:

• To help us make e-mails more useful, we are duly notified when you open an e-mail from us, if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending duplicated or unnecessary messages to our customers.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use the information you provide to us or the information that we obtain:

• To fulfill our agreement with you, provide products and services to you and to facilitate payment processes

• To provide to companies and other organizations whose products we are providing to To analyze your Website use and shopping preferences in efforts to improve and personalize our marketing and promotional efforts and product and service offerings to you

• To get in touch with you and to keep you informed of products and services including special offers, promotions, discounts, offers, competitions and so on from us, or our partners or advertisers

• To enhance the operation of the Website, administer the Website, troubleshoot, analyze trends and gather general demographic data.

• To tailor your experience with third parties

• To share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our content, online advertising campaigns and programming.

• To resolve disputes, troubleshoot, accomplish administrative tasks

• To enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable Singapore law, and cooperate with law enforcement activities.

• To advertise online using Display Advertising and Remarketing with Google Analytics. You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Ad Preferences Manager

 

Tell Me More About Cookies

• A Cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Website uses cookies to help identify and track visitors, their usage of website, and their website access preferences. This information enables us to provide a more personalized experience for our customers.

• Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using House of ilm Online Store’s Websites, with the drawback that certain features of Hezom Online Store’s Websites may not function properly without the aid of cookies. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

• Note that cookies do not contain confidential information such as your home address, telephone number or credit card details. Also note that we do not exchange cookies with third party websites or external data suppliers.

 

DISCLOSURE OF YOUR PERSONAL INFORMATION 

• Information about our customers is an essential part of our business. We are not in the business of selling this information to other parties. We share customer information based upon the guidelines below:

• We may share some or all of information (other than credit card information) with companies whose products we are supplying to you.

• We may provide your information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Website and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service.

• We may remarket your information. Remarketing is a way for us to connect with users, based upon your previous interactions with the Website. Third-party marketing vendors may be hired by house of ilm Online Store to perform remarketing services.

• We may share your content preferences and other information with the social network with which you have connected to the Website, along with those companies and persons you have asked us to share your information with.

• In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your personal information as set forth in this Privacy Policy.

• We may share your information if we believe in good faith that such disclosure is necessary for our Protection and the Protection of Others. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

• We may disclose automatically obtained information with our Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information with "Third Party Advertisers" or "Third Party Advertising Companies".

• By use of the Website, you are consenting to us sharing your personal information under the circumstances described herein.

• Third-party vendors, including Google, show House of ilm Online Store.sg ads on sites across the Internet.

• House of Ilm Online Store.sg and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your visit to House of ilm Online Store.sg.

 

HOW SECURE IS MY PERSONAL INFORMATION?

We work to keep our servers, applications and databases secure and free from unauthorized access and use, by using physical, administrative and technological measures to protection the information we maintain. However, we cannot guarantee the security of any data that you disclose online. By engaging in online shopping and transactions, you are accepting the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any security breach unless this is due to our negligence or willful default.

 

WHAT CHOICES DO I HAVE IN MANAGING MY PERSONAL INFORMATION

• As discussed above, you can always choose not to provide information. However, the information might be needed to complete a purchase transaction or to take advantage of the full features of the Website.

• You may at any time view or modify any of your registered details on www.hezomfoods.com, by logging into your account and accessing the "My Account" section of the Website. Once logged in you can change any of the details shown and followed by clicking ‘update my details'. You may also modify your registered details by emailing us at house@ilm.com.sg or writing to us at House of ilm Online Store, Blk 9008 Tampines Street 93 #03-33 Singapore 528843

• If you do not wish to receive promotional e-mails from us, you may unsubscribe at any time by emailing us at house@ilm.com.sg, or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate “unsubscribe” in the title and provide your name, address, email address, and what promotional emails you do not want to receive.

• The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Cookies allow you to take full advantage of the functionality and features of the Website. Without the aid of cookies, certain features of House of Online Store’s Websites may not function properly.

 

MISCELLANEOUTS PRIVACY ISSUES

Are children allowed to make purchases on House of ilm Online Store?

• House of ilm Online Store does not sell products for purchase by children. Children under the age of 18 may not use the Website. House of ilm Online Store does not knowingly collect personal information from minor children. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information on this Website without their permission.

 

CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at house@ilm.com.sg